All decline codes

stolen_card

Stolen card. The card has been reported stolen and is permanently blocked.

Will retrying the charge work?

No. The same card will keep failing. You need the customer to give you a new payment method.

What to do about it

Never retry. Request a new payment method with a neutral message. Never tell the customer the card was flagged as stolen.

What to tell your customer

The payment was declined. Update your card details to continue.

Other decline codes